FAQ UBER-CLONE
Know the exact answer for all your quries on Uber Clone App
General Questions
What is ZyberTaxi and how does it work?
ZyberTaxi is a comprehensive taxi dispatch solution that connects riders with drivers through a mobile app and web platform. It handles booking, dispatch, payments, and tracking in real-time.
How is ZyberTaxi different from other
taxi dispatch software solutions?
ZyberTaxi offers superior customization options and advanced features like AI-based dispatch, along with 24/7 technical support. Our solution is more cost-effective and includes regular updates with the latest industry features.
Can I customize the Uber clone script to
match my brand identity?
Yes, Our complete Taxi dispatch software is fully customizable including colors, logos, app icons, and splash screens to match your brand identity. We provide complete source code access for unlimited customization possibilities.
What platforms does this ride hailing
software support?
Our Uber clone supports both iOS and Android mobile apps, web dashboard for admin, and a responsive customer website. All platforms are synchronized in real-time for seamless operation.
Is ZyberTaxi suitable for both small and
large taxi businesses?
Yes, Our Uber clone software is scalable and can handle both small startups and large fleet operations with thousands of drivers. The system grows with your business without requiring major changes.
How long does it take to deploy the
on-demand taxi booking software?
Standard deployment takes 2 business days for server setup. Complex customizations may require additional time based on specific requirements.
What kind of support do you provide
after purchase?
We provide 12 months of technical support, bug fixes along with comprehensive documentation.
Can I integrate my existing driver
database with ZyberTaxi?
Yes, we provide data migration tools and support to seamlessly import your existing driver and customer databases into the system.
Does the Taxi dispatch software work
internationally?
Yes, the system supports multiple languages, currencies, and can be configured for any geographic location with customizable maps and pricing zones.
What payment methods are supported in
this Uber clone?
The system supports credit cards, digital wallets, cash payments, and can be integrated with popular payment gateways like Stripe, PayPal, and local payment providers.
Technical Questions
What technology stack is used in
developing ZyberTaxi?
Our On-demand Taxi booking software uses PHP backend, JavaScript for frontend, Swift for iOS, Java for Android, with HTML5/CSS3 for web interfaces. All components are optimized for performance and scalability.
How secure is the PHP backend of the
taxi dispatch software?
The backend implements industry-standard security measures including encryption, SQL injection prevention, and regular security audits. All sensitive data is encrypted using advanced algorithms.
Is the JavaScript implementation
optimized for performance?
Yes, the JavaScript code is minified and optimized for fast loading, with efficient memory management and caching mechanisms implemented.
Can I modify the source code of the Uber
clone script?
Yes, full source code access is provided with detailed documentation for customization. Our team can assist with custom development if needed.
How does the Swift-based iOS app handle
real-time tracking?
The iOS app uses efficient socket connections and optimized location services to provide real-time tracking while minimizing battery consumption.
What are the minimum server requirements
for hosting ZyberTaxi?
The system requires a Linux server with minimum 4GB RAM, 2 CPU cores, and 50GB SSD storage. We recommend cloud hosting providers like AWS or DigitalOcean for optimal performance.
How does the mobile app manage better
battery performance?
The Android app uses Google's recommended background service limitations and intelligent location polling to minimize battery consumption while maintaining real-time functionality.
Is the HTML/CSS framework responsive
across all devices?
Yes, our Uber clone solution uses Bootstrap and modern CSS Grid systems to ensure perfect responsiveness across all screen sizes and devices.
What APIs are integrated into this ride
hailing software?
The system includes Google Maps for navigation, Twilio for SMS, Firebase for notifications, and various payment gateway APIs, all of which can be customized as needed.
How often are security updates released
for the Lyft clone script?
Security updates are released monthly, with critical security patches deployed within 24 hours of discovery.
Features & Functionality
What features are included in the basic
ZyberTaxi package?
The basic package includes rider/driver apps, admin panel, real-time tracking, automated dispatch, payment processing, and analytics dashboard.
How does the surge pricing mechanism
work?
Surge pricing automatically adjusts based on real-time demand, supply, and customizable parameters like time zones, special events, and weather conditions.
Can drivers accept multiple rides with
this on-demand taxi booking software?
Yes, drivers can accept multiple ride requests for carpooling or sequential rides, with an intelligent queue management system.
What analytics and reporting features
are available?
The system provides comprehensive reports on earnings, ride statistics, driver performance, user behavior, and financial transactions with exportable formats.
How does the real-time tracking system
work?
Real-time tracking uses WebSocket technology and GPS integration to provide live location updates every 3-5 seconds for both riders and drivers.
Can I implement multiple vehicle
categories in this Uber clone?
Yes, you can create unlimited vehicle categories with custom pricing, capacity, and features for each category.
What rating and feedback systems are
included?
The Uber clone script includes a 5-star rating system, detailed feedback forms, and dispute resolution tools for both riders and drivers.
How does the automated dispatch system
work?
The dispatch system uses AI algorithms to match riders with the nearest available drivers based on multiple factors including location, ratings, and vehicle type.
What marketing tools are included in the
Taxi dispatch software?
Built-in marketing tools include referral systems, promo codes, email campaigns, and social media integration.
Can I integrate third-party navigation
systems?
By default we use Google maps. And in case you need a different navigation provider we can customise it as well based on the effort required specifically for your choice.
Business & Operations
How can I monetize my ride hailing
software platform?
Revenue can be generated through commission fees, surge pricing, subscription plans, advertising for both riders and drivers..
What commission structures can be
implemented?
The system supports flexible commission models including percentage-based, flat-rate, and hybrid structures with different rates for various services.
How does ZyberTaxi handle peak hour
management?
The system automatically adjusts pricing and driver allocation during peak hours, with customizable rules and surge pricing zones.
Can I operate multiple services with one
Uber clone script?
No, the app has only a taxi ride hailing option and doesn't include delivery or logistics.
What business models does the Lyft clone
script support?
The system supports B2C, B2B, and marketplace business models with customizable features for each model.
How can I scale my taxi business with
this Uber Clone Script?
The system supports unlimited drivers, riders, and locations with automatic load balancing and easy addition of new service areas.
What are the recurring costs after
implementation?
Recurring costs include hosting fees, SMS gateway charges, and optional support renewal after the first year. Map API usage is billed based on actual usage.
How does driver verification work in the
system?
The Uber clone script includes document upload, background check integration, and multi-step verification processes for driver onboarding.
Can I manage multiple cities with one
on-demand taxi booking software?
Yes, the system supports multi-city operations with separate pricing, rules, and driver pools for each city.
Data & Privacy
How is user data protected in ZyberTaxi?
All user data is encrypted using AES-256 encryption, with regular backups and compliance with international data protection standards.
What data backup systems are in place?
Automated daily backups are performed with data stored in multiple secure locations, and instant recovery options are available.
How does the Uber clone handle user
privacy?
The system implements role-based access control, data anonymization, and allows users to control their privacy settings and data sharing preferences.
How is payment information secured?
Payment data is processed through PCI-DSS compliant gateways, with no sensitive payment information stored on our servers.
Support & Updates
What kind of technical support is
included?
After the purchase and onboarding to our project management tool, you can raise your requests in the that or can raise a ticket to [email protected].
How frequently is the ride hailing
software updated?
Major updates are released quarterly, with security patches and bug fixes provided monthly or as needed.
Do you provide installation support?
Yes, our team handles the complete installation process including server setup, configuration, and initial testing.
What training materials are provided?
We will provide you the API Documentation along with the complete Admin panel User Guide to manage our Uber clone Solution.
How long is the warranty period?
A 12-month warranty covers bug fixes and technical support, with options to extend the warranty period.
Can I get customized features developed?
Yes, our development team can create custom features based on your specific requirements at additional cost.
How do you handle bug fixes?
Bug fixes are provided free of charge during the warranty period, with patches typically deployed within 24-48 hours.
What training materials are provided?
We will provide you the API Documentation along with the complete Admin panel User Guide to manage our Taxi dispatch software Solution.
Is there 24/7 support available?
Yes, emergency technical support is available 24/7, with regular support available during business hours.